...It reminds me of a story from the early days of FedEx. We had met with a group of investors to try to get them to invest in our young company, but they decided against giving us the money. We were very disappointed. But the next day, one of the investors called me and said the group members had changed their mind and we would indeed be receiving the funds we had requested. “Just out of curiosity,” I asked the man, “what made you change your mind?” Here’s what he told me...