t was exciting to find out that almost 90% of the SMEs surveyed for this report are planning to do business in emerging markets in the coming year. Where? According to the study, the top-10 emerging markets are: China, Brazil, India, Russia, United Arab Emirates, Poland, Czech Republic, Morocco, Romania and Turkey.

Another interesting fact, the onset of the financial crisis has had an unexpected positive effect: far from slowing this growth process, it has actually served to accelerate it.

- What is your advice for companies expanding their supply chains globally?

Expanding globally is certainly an exciting thing, but it comes with its challenges. I cannot over-state the importance of personal relationships and communication as we bridge East with West to operate efficiently in multiple regions. The trust that can only result from relationships and consistent personal behavior built on a foundation of trust and integrity is priceless. Adjusting to different time zones, cultures, and work styles are all things that take time. The best way to adapt to this new set of expectations and responsibilities is to communicate often and clearly with your global partners...

What comes first to your mind when you think of Southern Poland? Dumplings? Cabbage? Vodka? The Carpathian Mountains? Well, I had TONS of ideas when I started my trip to Katowice – and, to be honest, a growing economy was not on top of my list.

Katowice is located in the heart of the Upper Silesian Region in Southern Poland and, compared to other Polish cities, it won´t be winning a national beauty contest any time soon. “Industrial” seems to be a good word to describe the special atmosphere: The city´s history is closely linked to the manufacture of coal and steel. Today it has become a growing business centre. And this is exactly where FedEx gets involved…