posts tagged with IT

From Google Blog: FedEx.com re-imagined with Google Maps Engine

google-guest-blog.png The following was first published as a guest blog for Google, written by FedEx IT Manager Pat Doyle:
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Google Blog Editor's note: Today we announced the availability of the Google Maps Engine API, letting organizations build their own applications on Google’s cloud infrastructure. Hear from guest blogger, Pat Doyle, to find out how FedEx helps its customers locate their nearly 50,000 retail touchpoints on FedEx.com, using Maps Engine.

Delivering packages to almost any location in the world is just another day on the job at FedEx. On average, we ship more than nine million packages daily and guarantee they’ll arrive on-time, at the right place and unharmed. However, our commitment to a superior customer experience extends far beyond delivering packages. To make it even easier for people to find the information they need online, we launched a new store locator site using Google Maps.

The FedEx Dream Team

...The FedEx story has always been one of pushing the limits and building new realities. Our Chairman Fred Smith recognized very early that “the information about the package is as important as the package itself”. Mr. Smith’s philosophy was embraced by a generation of outstanding leaders, who built FedEx IT to become a birthplace of ideas. When I came on board in 1993 I was quickly impressed by the supportive culture at FedEx – one in which IT was embraced as a critical part of the team.

From the earliest commercial handhelds in 1980, to equipping our vehicles with radio computers in 1984, to making package tracking available on the world’s first transactional website in 1994, we have always sought the edge of innovation...

Linda Brigance's experience at Fortune's Most Powerful Women Virtual Conference

Recently I had the pleasure of participating in Fortune’s Most Powerful Women Virtual Conference.  In preparing for the event, I read through the details of the event and attendance. WOW – participants and speakers included Hillary Clinton, Nancy Pelosi, President Obama, Warren Buffett!!

Information Technology is a Universal Language

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When I was approached to be a member of the IT team to implement the new FedEx Asia Pacific hub in Guangzhou, China, I didn’t know how to react.  In my 20 years at FedEx, I’ve always been involved with the IT systems that help our hubs operate.  I was a member of the team that successfully implemented two expansions of the Indianapolis hub, but implementing a hub in China?Our small core team, comprised of US and Asia Pacific IT team members was about to embark upon a mission-possible!