Sunday, May 19, 2013
Hundreds of computer screens are in view as I look out over the control center, on one side of the room is a video wall displaying real time information about locations and conditions of aircraft flying all over the world. Radio and phone calls come in and go back out, conveying vital information about the tactical operation. No, this is not a command bunker under the Pentagon. I’m standing in FedEx Express Global Operations Control, known to most employees as GOC.