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Mar 072012During the holidays, we often hear the Peak shipping season referred to as our “Super Bowl”.
Well, when the big game comes to your hometown, that term becomes larger than life. Indianapolis recently hosted Super Bowl XLVI and FedEx played a major role delivering the biggest game of the year. Planning begins months in advance and impacts all operations. Here’s a behind the scenes look at how we delivered the Super Bowl:Comments (3) -
Feb 062012
51 weeks a year my good old friend Peter is a very reputable man. He works as a teacher, loves cooking and watching football on TV and regularly supports some older neighbors by carrying their groceries up the stairs. Peter lives in downtown Cologne, Germany – and this is an important point for our story. For insiders, there is a very brief and a very simple explanation why his life changes completely for one week each year. Sounds strange to you? Well, let me explain:
Cologne is famous for its carnival. Officially... -
Dec 212011When I first met Burnetta Williams 30 years ago, I could tell there was something special about her. She exuded a quiet power and confidence that gave me the feeling she could handle big jobs. And how! She was a brilliant, results-oriented leader who took on the most challenging tasks with humility and grace. Her passing on December 13 is a loss to FedEx and the many lives she touched along her journey.
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Oct 282011
...Sometimes the story is about an employee who went well above expectations to deliver the Purple Promise to a customer. At other times, I hear amazing stories of employees who’ve helped someone in need. What’s common about the stories is how FedEx employees are driven to contribute to the company’s success in their own unique and remarkable ways.
Maybe you have a story to share about how you embraced the FedEx spirit. Why don’t you blog about it? I’d love to hear it!... -
Oct 262011This year, I had the opportunity to volunteer at the 2011 Mid-South Pride Festival and Parade, an annual, multicultural and educational event in Memphis that highlights the continued need for better understanding, respect and fairness for lesbian, gay, bisexual, transgender (LGBT) people and their allies. FedEx was one of several organizations having a presence including many corporations, multi-faith places of worship, and non-profits. Supportive organizations of the event included the National Civil Rights Museum and Downtown Memphis Commission. We proudly promoted FedEx as an employer of choice and the Safe Kids Walk This Way program, which teaches safe behaviors to motorists and child pedestrians that help create safer communities.
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Oct 122011
Heroes are hard to come by. To find one, you might look for someone who doesn’t give in to pain, and who is respectful, kind and selfless. After visiting the Philippines on a medical mission last month, FedEx Ground Organizational Development senior manager Kelly Brown shares a connection with an entire population of people who she considers to be heroes.
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Oct 112011Prior to starting at FedEx in 2009, I had over 18 years of work experience…never before had I heard of work-life balance! Of course, companies I worked for said that they cared about their employees’ happiness and well-being, but there was no follow-through. I was pleasantly surprised to find out that FedEx actually walks the walk. The FedEx Work-Life Balance Program “was established to foster a more supportive work environment that acknowledges employees as individuals with priorities beyond the workplace,” and the Employee Activity Committees (EAC) that are present throughout the various FedEx Operating Companies only enhance the program.
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Aug 222011...The FedEx story has always been one of pushing the limits and building new realities. Our Chairman Fred Smith recognized very early that “the information about the package is as important as the package itself”. Mr. Smith’s philosophy was embraced by a generation of outstanding leaders, who built FedEx IT to become a birthplace of ideas. When I came on board in 1993 I was quickly impressed by the supportive culture at FedEx – one in which IT was embraced as a critical part of the team.
From the earliest commercial handhelds in 1980, to equipping our vehicles with radio computers in 1984, to making package tracking available on the world’s first transactional website in 1994, we have always sought the edge of innovation... -
Jan 242011
FedEx congratulates one of our own bloggers, Mitch Jackson, for being named one of the "Top 100 Thought Leaders" by Trust Across America in Trustworthy Business Behavior.
Mitch develops the sustainability strategy and vision to ensure that FedEx minimizes its environmental footprint while still delivering outstanding customer service. Mitch shares environmental leadership insight here at blog.fedex.com/mitchjackson. Last year Mitch was named to Ethisphere Institute’s list of the 100 Most Influential People in Business Ethics.
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Jan 112011
...It reminds me of a story from the early days of FedEx. We had met with a group of investors to try to get them to invest in our young company, but they decided against giving us the money. We were very disappointed. But the next day, one of the investors called me and said the group members had changed their mind and we would indeed be receiving the funds we had requested. “Just out of curiosity,” I asked the man, “what made you change your mind?” Here’s what he told me...

