Monday, December 22, 2014
When it comes to holiday shopping, Black Friday tends to dominate the headlines. But Cyber Monday is gaining ground. According to research from the comScore digital analytics agency, U.S. Cyber Monday sales totaled $1.735 billion in 2013, an 8 percent jump over 2012. And that was only the start — comScore reports that total online holiday sales reached a record $46.5 billion last year. Without question, this is good news for e-commerce retailers. But the holiday shopping rush also presents a number of challenges, particularly for...
Our customers’ expectations and needs evolve constantly, and so must we. The Roman statesman Marcus Aurelius summed it up best: “Nothing happens without change.” That’s why our operating companies relentlessly adjust their networks to meet traffic flows and levels. Each network is discrete so it can optimize its business without compromise. Hence our competitive advantage of speed and flexibility: FedEx Express, FedEx Ground and FedEx Freight are superior networks with industry-leading service levels. Superior networks translate into superior solutions for customers. That’s real value.