posts tagged with Customer

Powering the Network

Working at FedEx has taught me many things, but above all, it’s reinforced the belief that a business, whether an established corporation or an expanding small business, can only be as successful as the people who make up the company’s DNA. Simply being able to differentiate from the competition on your product offerings is no longer enough. The most successful companies are those whose team members are not only willing, but motivated to go above and beyond in every customer experience.

“What’s Your Sign?” – Not Just a Conversation Opener

whats_your_sign.png When it comes to the dating game, some people say your astrological sign says a lot about your personality. A small business "sign" can tell a lot about your business, too. In March 2012, FedEx Office conducted a survey that explored the connections between small business signage and positive consumer action. Here's what we learned, along with some tips to help "attract" customers.

Carousel Cakes Talks About the Busy Time of Mother’s Day

carousel_cakes_red_velvet.jpg Carousel Cakes is a family owned business, located in Nanuet, NY,  founded in 1965 by Martin Lefkowitz, selling over 40 different varieties of cakes. Their Red Velvet Cupcake was named one of Oprah’s Favorite Things in “O” Magazine.