posts tagged with Change

Get ready for the (next) Asian trade revolution

Picture_1.jpg.jpeg When I moved to Asia in 1994, the most common shipment was electronics.

Think big and expensive. The first, mass-produced PCs were spreading like wildfire, and innovations like the “personal communicator” – dubbed “bricks” due to their size and weight – were starting to take off.

I vividly remember those days. Around five years earlier, I’d been involved in the FedEx purchase of Asia’s Flying Tigers airlines, which as far back as the 1940s was known by its tagline – “We haul anything anywhere.” It was a critical acquisition for us because it gave us the air rights and the authority to connect Asia globally.

But there was a much different tiger on the scene by the time...

#eCommerce changes the way we deliver for you @FedEx

raj-blog-image.png Meet Allison. Five years ago, when Allison wanted to buy a costume, she would drive to the mall, take a look at the options, and then buy one. Today, she doesn’t even have to leave the comforts of her couch. If she sees a costume she wants on TV, she pulls out her smartphone, compares reviews & prices, and orders it to be delivered to her house for her Halloween party – all within a commercial break of her favorite show.

E-commerce has truly changed the way we shop. Online sales are growing more than three times faster than traditional brick-and-mortar sales. Smartphones (like Allison’s) & tablets account for 11 percent of online transactions. By 2017, one out of every four online transactions will be done on a mobile device.

Every day, people are also changing how and when they want their packages delivered. They want convenience, simplicity, predictability and options when shopping online. Businesses have to adjust to fit this new demand.

You changed how you want it; we changed how we deliver it...

Common Ground - creating safe places to discuss change

common-ground-logo.jpg Few can argue that news events during the summer of 2013 are clear evidence that we have more than enough race and gender based issues to debate and dispute in this country. The problems are not new, and they won’t be solved overnight. But it is heartening to know that there are those who are working to make positive changes. Small steps, but steps in the right direction nonetheless.

That’s why it was encouraging and inspiring to be in attendance at the 5th Anniversary celebration of Common Ground Memphis. Attended by about 100 people, young, old, Black, White, Latino, Asian, East Indian – it was as diverse a group as you can get.

Founded by local Memphis newspaper columnist Wendi Thomas, Common Ground was established to create a safe place for people to come together...

Transformation: A Prescription for Growth

Gene's media briefing in BJ.jpg.jpeg When I arrived at FedEx 14 years ago, the term “smartphone” was never used. Social media was virtually unknown, and you often had to wait until a developer handed you an envelope of prints to know what your vacation photos looked like.

It’s amazing how times have changed. Throughout history we have witnessed mind-blowing transformations that have dramatically improved our lives. The first Industrial Revolution brought us railways, steam power and machine tools. Electric power and the internal combustion engine arrived next, and later computer and digital technology. Where would we be today without innovation?

FedEx has also followed a model for innovation and growth...

No Team Does it Better!

emea-tree.png For one reason or another, the gut just seems to know much more than the brain does. Take last week for instance: just as I had begun to tackle the heap of work on my desk and sort my flooding inbox of emails, the phone rang. It was my friend. Knowing the complications of her personal circumstances, I knew it wouldn’t be a quick, light-hearted call. And yet, I instinctively knew I couldn’t consider any other option but to pick up the phone.

She talked. I listened. We explored ways to move forward.

The conversation was not an easy one. Nonetheless, it was my most satisfying moment that day...