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FedEx Makes "Best Companies to Work for" List


Today FORTUNE announced its list of America’s 100 Best Companies to work for 2009, and I am very proud FedEx made the list for the 11th time in the past 12 years.  We are the largest company (in terms of number of employees) to make the cut, so it’s an even greater honor—after all, the bigger the company, the more challenging it is to manage for excellence. In addition, scores for participating companies are partially based on the responses of several hundred of their own employees.

I’d like to give a big thanks to all our team members, particularly in difficult economic times, for achieving this recognition for FedEx. We can only exceed customer expectations if we have a great team delivering every day on our Purple Promise, which says "I will make every FedEx experience outstanding." Our people are the public face of FedEx and, through our Purple culture, the ones who keep our reputation strong.  Why does that matter?  Studies show that strong cultures and good reputations deliver better financial results, beat the competition and cultivate more loyal customers. Essentially, culture and reputation have become powerful competitive differentials in the marketplace.

As always, we appreciate such recognition, but whether we receive the accolades or not, we’ll keep doing what we say we’ll do, raising our quality and service standards, and never being satisfied until every transaction is flawless. Thanks again, FedEx team!  You are the ones who make it happen.

Visit the FedEx Multimedia Center's Our People channel to find out what makes FedEx such a great place to work.


Comments (41) 

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I have been a Snow Plow Contractor helping FedEx Express in Wilmington , MA accomplish their mission in the winter months for the past 17 plus years . Although I am not an employee if feel like a true member and imprtant part of their team . I love the company and the people and take great pride working with such dedicated people . I try to have my company emulate them . I have great respect for the owner , his accomplishments and the leadership he has in place . I look forward to the furure together .A great company to work with and for I guess you could say . Bill Thurston Wilmington Snow Removal , Wilmington , MA

We are very grateful for the way that we are cared about!! I have been an employee of FedEx for over 17 years...15 yrs with FedEx Express and nearly 3 with FedEx Office..formerly FedEx Kinkos. I have seen alot of changes but the one thing that remains constant is the Purple Promise! We love our company as well as each other, Yes times our tough ... our volume is down but the one thing that I can tell you from the heart and that is that in 17 years of working for FedEx there has never been one day when I didn't want to come to my office and welcome our customers! In 17 years I have never even called in sick!!! There is alot to say for that kind of love!! Happiness IS!!!! Thank you Fred Smith....Patty at SCFKN

Dear Mr. Smith, I am very proud to be a part of the FedEx family. It surely is the best company to work for all over the world! Everyday we deliver the purple promise & leave our customers wanting more of the outstanding service! im confident that we will make it on list each year! I have learnt alot in life through our work here at FedEx! Many thanks for taking care of all of us rgds, FedEx Express, DXBRC

Dear Smith, Per your message - 'I’d like to give a big thanks to all our team members, particularly in difficult economic times, for achieving this recognition for FedEx' This is my great pleasure to work with FedEx over 10 ten years, I am appreciate FedEx provide me lot of things such as TA (I earn my first degree, & coming the Master degree), job promotion, good working environment & etc. I believe that – People & Innovation vision are the valuable assets, to help FedEx can overcome the difficult economic times & development continuously. Thanks again

With the recent '100 Best Companies to Work For' announcement, I continue to be proud to work for FedEx. Having come from an acquired company that was often on the verge of closing its doors, I appreciate the tough decisions our executive management team makes to provide us with a 'best' place to work. Their desire to do what's best continues to place FedEx in the lead as an innovative company. For example, even with the difficult announcement of salary decreases and freezes for exempt personnel, FedEx seems to have provided a model for others, including our U.S. government to follow. The national press applauded FedEx for another example of a strong commitment to its employees and customers. For me the FedEx experience has been absolutely, positively the best!

Both my husband and I are proud to be part of FedEx through FTN. It is a great company with good goals and values.

I have been employed with company for almost 24 years. I echo the sentiments of the rest of my fellow employees. The Genius of our Chairman/CEO is not only the birth of the world most innovative airline transportation company (FedEx) but also a company that cares about its employees and communities. His People Service Profit philosophy is the foundations and bedrock of the Company. This is the reason why the company is just as solid and had been able to weather these tough economic times...

I have worked for FedEx almost 20 years. I cannot understand how anyone who works for FedEx could be anything but thankful to have such great health benefits (even for parttimers); very good vacation, retirement, legal coverage, etc. etc. and an owner who would take a large paycut in lieu of laying off even one of his over 200,000 employees. That is what I call caring. Thank you from the bottom of my heart FRED SMITH. A long time employee.

Having come to FedEx after working at several other large corporations, I am grateful every day for the opportunity to be a part of this organization. Not one of the corporations I worked for before coming here viewed their employees as People first. Employees were "resources", much like the raw materials used for production. Not one of those companies exists today, except as a division of some other large corporation. Thank you, Mr. Smith, for your vision, your values, and your example.

I am proud to work for Fedex.I tell my friends I can't wait to get get to work the challenges really excite me they say wished I felt that way about my job !

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About This Blogger

Smith gives his perspectives on the global economy as well as issues of importance to FedEx.

Other Posts by Fred Smith